Privacy Policy

Kim Lux Curvys

This Privacy Policy explains how Kim Lux Curvys collects, uses, stores, and shares information when you visit kimluxcurvys.com, contact us, request a personalized size consultation, or place an order. It is written for the store’s United States audience and should be read with the Cookie Policy and Terms of Sale.

1. Who we are and how to contact us

Kim Lux Curvys is the store name used on this website. Glenda Cruz is the responsible contact for privacy and customer service requests. If a separate registered legal entity is the seller, its full legal name should also be shown on the published website and order confirmation.

Privacy and customer service contact: Glenda Cruz

905 E 20th St, Hialeah, FL 33013, United States

kimcurvys@gmail.com | +1 (786) 255-8643

Website: https://kimluxcurvys.com/

2. Information we collect

The information we collect depends on how you use the site and contact the store. It may include:

· Contact and delivery information, such as your name, email address, phone number, billing or shipping address, and the contents of your message.

· Order information, including the products, colors, sizes, quantities, price, payment status, delivery details, and customer-service history associated with an order.

· Fit and preference information you choose to provide for a size consultation, such as garment size, measurements, preferred compression, and fit questions. Please do not send medical records or clinical details through WhatsApp.

· Payment information handled by the payment method or provider used for a particular order. Do not send full card numbers, security codes, passwords, or banking credentials through email or WhatsApp.

· Technical information generated when you use the website, such as device and browser details, approximate location derived from your IP address, pages viewed, referral source, and cookie or similar technology identifiers.

3. How we use information

We use information to respond to inquiries, provide size and product guidance, prepare and confirm orders, arrange payment and delivery, provide customer support, prevent fraud and protect the site, maintain business records, meet legal obligations, and understand how the website is used. We use optional analytics or marketing tools only as described in the Cookie Policy and through the choices available in the cookie preference tool.

4. WhatsApp and other service providers

When you choose to contact us through WhatsApp, your conversation is also handled by WhatsApp and its related service providers under their own terms and privacy notices. We may use website hosting or commerce tools, payment providers, delivery carriers, analytics services, and advertising partners to operate the store. These providers receive only the information reasonably needed for their service, subject to the arrangements that apply to them.

If advertising or analytics tools are enabled, they may receive device identifiers or website activity. Depending on the applicable state law and the configuration of those tools, this activity may be treated as sharing or targeted advertising. The cookie preference tool and this policy should be kept aligned with the vendors actually active on the site.

5. When information may be disclosed

We may disclose information to service providers acting for the store; to a delivery or payment provider to complete an order; to professional advisers; to a government authority when required by law; to protect customers, the business, or the website; or as part of a business transfer. We do not authorize service providers to use customer information for purposes unrelated to the services they provide to the store, except as permitted by law.

6. Retention and security

We keep information for as long as needed to respond to you, complete and support an order, maintain required business records, resolve disputes, prevent fraud, and meet legal obligations. Retention periods vary by record type. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.

7. Privacy choices and requests

Privacy rights depend on where you live and which laws apply. Where applicable, you may request access to, correction of, deletion of, or a portable copy of personal information, or opt out of certain targeted advertising or sharing. You may also change optional-cookie choices through Cookie Settings. To submit a privacy request, email kimcurvys@gmail.com with the subject “Privacy Request.” We may ask for reasonable information to verify and process a request. If a law provides an appeal right, we will explain how to use it in our response.

8. Children

This store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

9. Changes to this policy

We may update this policy when our practices, service providers, or legal requirements change. The version posted on the website will state its effective date. Material changes will be highlighted on the site where appropriate.